Manage your HotSpot Account.

  • Change your HotSpot login password.
  • Recover your forgotten password.

Helpdesk

We are always there for you
Information on all aspects of HotSpot is available on the following numbers:
Customer service center staff speak both German and English.

In Germany: 0800 3 50 2000 (Freefone))

Abroad: +49 228 939 2000

Telekom Mobile
Speedial in Germany: 50 20 00 (free)

Other mobile networks
in Germany: +49 800 3 50 2000 (Freefone)